Betting Rules and Regulations
- The Company will only accept bets from Registered Customers made online via the Website.
- A bet is only deemed placed when it is made online by the Customer via the Website, deemed to be placed from the jurisdiction of the Internet Protocol Address recorded by the Company from where the Customer is accessing the Website and is deemed accepted only when it has been accepted by the Company’s gaming server in the jurisdiction where the Company’s gaming server is located and such bet has been recorded as being accepted by the Company’s gaming server in the jurisdiction where the Company’s gaming server is located. The Company will notify the Customer through the Website when such bet has been accepted and recorded by the Company in accordance with the above. A bet is deemed completed when accepted and recorded in the jurisdiction where the Company’s gaming server is located, and the Customer has been notified of the said acceptance and recorded all in accordance to these terms and conditions. The deposit must be wagered. All deposits without any bonus claimed have to be roll overed 1 time before withdrawal can be made.
- When a customer successfully places a bet on the Website, they will receive an electronic acknowledgement (notice), which is confirmation of acceptance and record of the bet by the Company.
- A bet will be deemed void if it is not transmitted in full, including but not limited to instances where the bet transmission has been disrupted or interrupted due to technical problems.
- Customers are not allowed to cancel or change their bets once these bets have been placed, accepted and recorded by the Company and the Company is under no obligation to cancel bets that have been validly placed, accepted and recorded in accordance with these terms and conditions. If the Customer cancels a bet before confirmation, the Customer is advised to check the bet list (available in the user menu bar of the Website) to make sure that the bet has not been placed. If there is any dispute relating to the placement of a bet, the Customer should notify the Company before the finalization of the acceptance of such bet and/or before the event on which the bet has been placed occurs. The Company shall investigate such disputes accordingly and resolve them reasonably and in its sole reasonable discretion.
- All electronic transactions will be recorded by the Company in the interests of Customers and the Company. When a dispute occurs which cannot be resolved by the Company’s management, the relevant recording(s) will be used as evidence in such a dispute. The Customer and the Company agree that such recordings will be the ultimate authority in resolving such disputes that are true and accurate and resolve the dispute as a last recourse.
- The Company reserves the right to suspend or prohibit further betting in a market at any time without prior notice to the Customer at the Company’s sole and absolute discretion whereupon when a market is suspended or accessed to it prohibited, any attempted bets entered by the Customer will be rejected.
- The Company reserves the right at its sole and absolute discretion without explanation given to the Customer to refuse any bet or part of any bet without explanation and/or suspend or close an account at any time for any reason, without explanation and at its sole and absolute discretion if it has reasonable belief that continued use of the account would create damage or loss of any kind to the Customer or to the Company; or during the investigation of a breach of the terms and conditions, rules and regulations, or privacy policy; if the Company has confirmed a breach of these terms and conditions; or, if there has been a complaint filed by the Customer.
- The Company would not be responsible for the failure in any equipment or telecommunication that prevents the correct placing, accepting, recording or notification of bets.
- The Company shall not in any event be liable for any damages or losses without limitation that are deemed or alleged to have resulted from or been caused by the Website or its content, including (without limitation) delays or interruptions in operation or transmission, communications lines failure, any person’s use or misuse of the Website or its content, or any errors or omissions in content in relation thereto.
- Bets will be accepted up to the advertised deadline until when bets are accepted (‘deadline’), for any given event, such deadline to be deemed to be incorporated by reference into these terms and conditions and agreed by the Customer. If a bet is inadvertently accepted after its deadline, the bet shall be deemed void and the Company reserves the right to void any such bet.
- Bets placed by credit or debit card by the Customer do not become valid until the Company or its authorized payment solutions has received payment in full before any betting by the Customer commences, subject always to Clause 4 above. If such payment is not forthcoming before betting by the Customer commences, then that bet is automatically void if such bets were to be placed with the Company by the Customer.
- Customer’s accounts must have a positive funds balance reflected more than the bet amount for the Customer to be able to place bets. Otherwise, bets will not be allowed.
- All prices/lines displayed on the Website are subject to variation but become fixed at the time a bet is placed, accepted, and recorded in accordance with Clause 4 above. The Company reserves the right at its sole and absolute discretion without explanation to change the odds, prices, or any information on a bet type, market or event at any time without prior notice to the Customer at the Company’s sole and absolute discretion. The Company reserves the right at its sole discretion to either void or reject any affected bets at any time or to correct any error when by error, omission or mistake the incorrect odds, prices, or any information on a bet type, market, or event at any time where displayed. The Company will place a prominent notice on the Website in such events.
- The maximum bet amount that a customer may place on any market or event varies according to the specific bet type and is subject to change without prior notice at the Company’s sole and absolute discretion.